Terms of Use

Term of Use

OVERVIEW

This website is operated by Latest Homestyle Australia. Throughout the site, the terms“we”,“us”and “our”refer to Latest Homestyle Australia. Latest Homestyle Australia offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our“Service”and agree to be bound by the following terms and conditions (“Terms of Service”,“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

1.User Agreement

By using the Latest Homestyle.com.au website (and mobile site) and our social media pages ("Website") you accept these terms and conditions ("Agreement") and our Privacy Policy. This Agreement is between you and Latest Homestyle Pty Ltd (referred to in this Agreement as "we", "us" or "our"). We may change these terms at any time, and changes will be posted on the Website. By continuing to use the Website, you agree to be bound by the changes.

2.Disclaimer Of Warranties; Limitation Of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Latest Homestyle Australia, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

3.Registration and User Requirements

You must be a registered member to access some features of the Website or our services. When you register, you will provide us with personal information including your name, address, and a valid email address. You must ensure this information is accurate and current.
By using the Website and its associated functionality, you grant your express consent to us to send you direct marketing communications to the email address you provide, from which you may unsubscribe at any time. Your consent to receipt of certain communications may be implied from the use of certain functional aspects of our service, such as receiving reminders that items are in your shopping cart if you leave the page during a transaction.
To register an account or to use the Website you must be at least 18 years old, have a current Australian residential address and have capacity to enter into a legally binding agreement with us.

4.Access and use of the Website

You must only use the Website through the interfaces provided by us and in accordance with these terms and any applicable law.
You must not (or attempt to):
1. interfere (or attempt to interfere) or disrupt (or attempt to disrupt) our site or the servers or networks that host our site;
2. use (or attempt to use) data mining, robots, screen scraping or similar data gathering and extraction tools on our site;
3. interfere (or attempt to interfere) with security-related or other features of our site; or
4. use, copy or distribute (or attempt to use, copy or distribute) content without our express permission.
We may refer fraudulent or abusive or illegal activity to the relevant authorities. If you have an account with us, you are solely responsible for the activity that occurs on your account (including orders placed using your account), and you must keep your account password secure. We are not responsible for any unauthorised activity on your account if you fail to keep your account login information secure.
You must not use another member's account without our, and/or the other user's, express permission. If you suspect or become aware of any unauthorised use of your account or that your password is no longer secure, you must notify us immediately and take immediate steps to re-secure your account (including by changing your password).
We do not warrant that the Website will be available at all times and without disruption and we provide no warranties in relation to the content of any other website linked to or from our Website.

5.Information on this Website

Information about goods on the Website is based on material provided by third party Sellers, suppliers and/or product manufacturers. Except as required by law (including the Australian Consumer Law) we cannot be held responsible for inaccuracies or errors caused by incorrect information supplied to us or by these third parties.
You agree to make your own enquiries to verify information provided and to assess the suitability of goods or services before you order the goods or services.
Due to photographic and screen limitations associated with the representation of goods, some actual goods (including, in particular, clothing, apparel and shoes) may differ to a small extent in visual appearance (for example in colour) from the way they appear on the Website. In addition, where it is suitable to do so, some depictions of products or services are created or chosen by us for promotional purposes, and may not be an exact representation of the product or service received.

6.Disclaimer and Liability

To the fullest extent possible at law, we exclude all liability to you or anyone else for loss or damage of any kind or nature relating in any way to the Website including, but not limited to, loss or damage you might suffer as a result of:
1. errors, mistakes or inaccuracies on the Website or our social media pages;
2. you acting or not acting, on any information contained on or referred to on the Website and/or any linked Website or our social media pages;
3. personal injury or property damage of any nature resulting from your access to or use of the Website;
4. any unauthorised access to or use of our secure servers and/or personal information and/or financial information stored on those servers;
5. any interruption or cessation of transmission to or from the Website;
6. any bugs, viruses, trojan horses or other harmful code or communications which may be transmitted to or through our Website by any third party; and/or
7. the quality of any product or service of any linked sites.
We do not warrant, endorse, guarantee or assume responsibility for any product or service advertised or offered by a third party through the Website or any linked Website or featured in any banner or other advertising. We will not be a party to or in any way responsible for monitoring any transaction between you and third party Sellers of goods and services.
Where any law (including the Australian Consumer Law) provides a guarantee which may not be lawfully excluded, our liability will be limited to that provided by law.
Except as required by law, in no event shall we, our affiliates and related entities or our suppliers be liable for any loss or any special, incidental or consequential damages arising out of or in connection with our Website or this Agreement (however arising, including negligence). You agree to accept sole responsibility for the legality of your actions under the laws that apply to you. You agree that we, our affiliates and related entities or our suppliers have no responsibility for the legality of your actions.

7.Indemnity

You will at all times indemnify, and keep indemnified, us and our directors, officers, employees and agents from and against any loss (including reasonable legal costs and expenses) or liability incurred or suffered by you or by us arising from any claim, demand, suit, action or proceeding by any person against you or us where such loss or liability arose out of, in connection with or in respect of your conduct or breach of this Agreement.

8.Placing Orders

You are responsible for any discrepancies or errors in your order caused by you.
The promotion of goods or services on the Website does not constitute an offer to sell. It is an invitation to treat only.
Orders placed by you are offers to purchase either:
1. a voucher for particular goods and/or services under the terms and conditions in this Agreement, and any third party supplier/Seller terms and conditions at the price specified (including delivery and other charges); or
2. goods under the terms and conditions in this Agreement at the price specified (including delivery and other charges).
Goods sold by Latest Homestyle.com.au are not reserved in-cart, and an order is only finalised when you have completed checkout process and received an order confirmation from us and payment is received in full.
We use automated fraud detection software that may result in your order being delayed or cancelled. Where your order is flagged for fraud detection, we will make enquiries into any potential fraud. We reserve the right to subsequently reject and refund your order at our absolute discretion where fraud is suspected.
Your order may be rejected in circumstances where we believe there may be a credit card or payment related fraud (detected prior to the goods being shipped), or where your order cannot be shipped, or if there has been an error in the price or product description on the Website. In these circumstances the order will be refunded in full.
You must review your order carefully before placing it. Once an order is confirmed, you are unable to cancel or change it.
In the event that we cancel or are unable to fulfil your order, we will provide a full refund of any payment received.
We reserve the right to notify you that goods for which you placed orders have become unavailable for reasons beyond our control. Your order may be delayed, or you may receive a full refund or store credit (at your election) in the event we cannot fulfil your order.

9.Guest Checkout

You can make purchases on our Website without creating an account by using our Guest Checkout.
When you use Guest Checkout, we will collect any personal information you provide, including your name, email and delivery address, in accordance with our Privacy Policy.

10.Price, Payment and Use of Discount/Coupon Codes

The prices of goods, delivery and other charges shown are in Australian dollars.
All payments must be received in full prior to dispatch of goods or a voucher being issued. If your payment is not received or is declined by us, your bank or credit card issuer, we cannot and will not hold items against your order.
A discount codes and coupons are only valid for a single transaction, and may not be used in conjunction with any other discounts. They are also subject to our fair use requirements, and where we reasonably determine that an individual is abusing the use of the discount code, we may cancel a transaction or that code (for example where the same individual use a discount code across multiple with multiple accounts).
Items purchased using a discount/coupon code are subject to our returns or refunds policy.
If you have used a discount/coupon code to pay for your order, the refund will reflect the funds you paid and will exclude the discount/coupon amount.

11.Shipping and Delivery

Subject to this Agreement, goods will be supplied as shown on your order confirmation, which will be provided to you by email.
We will use our best endeavours to meet stated timeframes for delivery, however, from time to time particularly during busy periods, our shipping service providers may suffer delays beyond our control. Please allow up to 30 days delivery (for standard and express shipping). Sellers may set their own delivery time frames which may differ from goods sold by us. You should check the sales listing for these details.
Standard and express shipping are subject to different fees and charges. In addition, certain goods (including large and bulky items or special orders) may be subject to additional charges. All shipping charges will be made available to you at checkout.
Express shipping is available only in certain areas and for certain orders and your order eligibility will be confirmed at checkout.
For goods sold on Latest Homestyle (including by Latest Homestyle and on our Marketplace), some orders may not require a signature and will be left in a safe place at your delivery address in accordance with our courier partner's standard practices.
A signature may be required for some deliveries and some marketplace orders. You are responsible for ensuring you are able to accept delivery. Neither we, nor a Marketplace Seller will be responsible:
1. for late delivery where attempted delivery has occurred on or before the stated delivery time-frames;
2. for lost or missing parcels that have been signed for at your selected delivery address (regardless of whether or not you have personally accepted delivery);
3. for lost or missing parcels left at your chosen location where you have expressly given authority to leave with the item's carrier.
We reserve the right to change, modify or discontinue any delivery options at our absolute discretion.

12.Packaging and Labelling

We endeavour to depict goods available for order using accurate images of the goods. At times, however, goods actually delivered may to a small extent differ in appearance and packaging from their appearance in images and photographs on the Website.

13.Change of Mind Returns

All products sold are customized products, please note that when placing an order, once the PI is confirmed, we will not accept any form of rejection, refund, or exchange. We reconfirm with the customer by means of physical pictures and videos after the production of the product is completed, after receiving the goods, please do not ask for a return on the grounds that you do not like it, not the same as imagined, etc.
After confirming the PI, we will arrange the production. If the customer needs to change the relevant details of the product, we will answer whether it is feasible according to the actual production situation. If the change is workable, we will charge an additional change fee.
After the goods arrive at the warehouse in Australia, our company will contact the customer in time to make an appointment for delivery. We provide free storage for three days. If the delivery time is too long, additional storage costs will occur. If the delivery fails or needs to be delivered again due to the customer's temporary cancellation, sudden not at home, etc., the customer will bear the additional delivery costs.
Cause of the large and valuable goods, please sign with the logistics company in person. If there is damage, please take videos and pictures on the spot and retain evidence. After signing, we automatically regarded the receipt as confirmation of receipt in any case. In case of after-sales problems, the customer is responsible for returning the goods in the original packaging to our designated warehouse after we have agreed.

14.Problems with your goods

Upon receipt, please inspect your purchase and notify us of any missing parts, faults, non-human damage, or incorrect items immediately. These must be reported to the customer service within 3 business days of the delivery.
Please understand the definition of custom furniture correctly, it meets the personalized needs of fashionable people for home life, but custom furniture belongs to high-end artificial production, we use exquisite craftsmanship and quality materials, but this is not machine-based assembly line operations, so it is inevitable that it is unique but not perfect, do not measure it by the standard of perfection, not to accept the normal artificial traces and other custom characteristics as the reason for the refund.
Please love and correct use or installation of your custom furniture, sign as a confirmation of receipt, we are only responsible for the original quality of the product, we are not responsible for damage in the unpacking and installation process, we do not provide free trials, so after the use of the proposed return is not supported, furniture is a large daily necessities, there will be natural wear and tear, if the use of a period of time or even longer after the request for a return, regardless of any reason we will not support.
To report an issue, click here to complete an online form. Don't forget to attach photos and provide us with as much information as possible so that we can assist you. Our team will review your completed form and contact you via email within three business days with the next steps. Please note that we reserve the right to repair or replace your furniture as deemed necessary at our sole discretion.

15.Social Media and Content

You understand that all information, such as comments, messages, text, files, images, photos, video, sounds and other materials ("content") posted on, transmitted through or linked from the Website, our Facebook page, Twitter feed, or forum or other like application or site that allows for the publication of user generated material (“Social Media”), is the sole responsibility of the person from whom such content originated.
You understand that we do not control and are not responsible for content made available through the Website or Social Media unless it originates from us. Consequently, by using the Website or our Social Media pages you may be exposed to content provided by third parties that is offensive, indecent, inaccurate, misleading or otherwise objectionable. You use the Website at your own risk and to the extent permissible at law we do not accept liability in this regard.
As a member or participant on our Social Media pages, you agree that you are responsible for any content submitted, posted or made available through the Website and you must not post (or allow) content to be posted that:
1. you do not have the right to post;
2. is defamatory or in contempt of any legal or other proceedings;
3. is misleading or deceptive;
4. is offensive or discriminates against any group of persons being a group defined by reference to colour, race, sex, origin, nationality or ethnic or national origins;
5. denounces religious or political beliefs;
6. contains religious or political material;
7. is indecent, obscene, vulgar, pornographic or offensive;
8. infringes any copyright, trade mark, patent or other intellectual property right of another person;
9. contains any unsolicited or unauthorised advertising or promotional material;
10. contains or links to viruses, malware, spyware or similar software; or
11. impersonates any person or misrepresents your relationship with any person.
We reserve the right, at our absolute discretion, to pre-screen, refuse or remove any content from the Website or our Social Media pages without giving any reasons.
You understand and agree that we may retain server and backup copies of your submitted content even if you have altered, removed or deleted your content from public display.

16.General

We will not be liable for any delay in performing any of our obligations under this Agreement if such delay is caused by circumstances beyond our reasonable control.
This Agreement will be governed by and interpreted in accordance with the laws of Victoria, Australia. You irrevocably submit to the exclusive jurisdiction of the courts of the State of Victoria, Australia.
If any part of this Agreement is found to be void, unlawful or unenforceable then that part will be deemed to be severable from the balance of this Agreement and the severed part will not affect the validity and enforceability of any remaining provisions.
If we do not exercise or enforce any right or provision under this Agreement, it will not constitute a waiver of such right or provision. Any waiver of any provision under this Agreement will only be effective if it is in writing and signed by us.
In the event a customer is abusive or aggressive in its communications with us, we reserve the right to delete a customer account.

17.Privacy and Personal information

If you provide us with any personal information our Privacy Policy will govern how we will use or disclose that information. Please review and understand our Privacy Policy.

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