Shipping&Delivery
Which countries do you ship for the products?
Currently, we only ship to Australia.
When will you process my order？
Orders will be processed within 3 business days. We will confirm the fabric, color, size, and other necessary details with you. Once you confirm every detail of your order, our factory will start production.
How long does it take to ship my order?
The production will take 7-30 business days, depending on the color, material, and size that you choose. Once the production is complete, we will arrange for shipping.
How long does delivery usually take?
Your order will be in transit from our factory, and the lead time may be about 7-30 business days, depending on your delivery location. Please note your shipment tracking may not show any progress or movement during transit. Once your order arrives at your local delivery hub, and the delivery route has been established, you will be contacted by our final mile delivery partner to schedule a delivery appointment. Due to the current extreme demand for shipping, transit times may be further delayed.
*Due to the impact of COVID-19 on our warehouse and shipping operations, order process and shipping time may be delayed up to an additional 30 business days.
How can I track my order?
Consult customer service to keep you updated.
How to calculate the freight？
To make your furniture shopping experience even more enjoyable, we offer free delivery to most areas in Sydney, Australia (some exceptions apply)
We require an Australian street or residential address for all deliveries as we cannot deliver orders to a PO Box or parcel locker. If access is difficult, not to the ground floor, or you require product/s to be carried inside and/or in elevators, please let advise Latest Homestyle in advance. The service and delivery of goods by external carriers is strictly to ground floor and/ or front door, as such, this service does not include:
● Carrying product/s inside or in elevators.
● Placing product/s in room.
● Assembling product/s.
● Removing packaging or wrapping.
Please note: Customers may be required to organise help from another person and to take furniture from the ground floor and/ or front door inside the residence. It is the sole responsibility of the customer to ensure that the packaged product/s will fit through doorways, and/ or elevators before placing your order. Once an external carrier is booked, customers will receive an email confirmation with further instructions regarding the carrier and further instructions.
Please ensure all delivery information is correct. If there is incorrect or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.
If the customer has additional requirements but has not communicated in advance, the delivery of the goods fails due to personal reasons and needs to be re-delivered,